Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using the Corelix website (corelix.io) or the Corelix cloud platform (app.corelix.io), you agree to be bound by these Terms of Service (“Terms”). If you are entering into these Terms on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

If you do not agree to these Terms, you must not use our services.

2. Service Description

Corelix is a managed cloud platform for deploying, managing, and scaling applications, databases, and services on European infrastructure. The platform provides automated server provisioning, deployment pipelines, encrypted backups, network management, and team collaboration tools.

The platform is operated by Corelix SAS, a company registered in France.

3. Accounts

  • You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to create an account. If you are acting on behalf of an organisation, you must be an authorised representative.
  • You must provide accurate, complete, and current registration information. You are responsible for maintaining the accuracy of this information.
  • You are solely responsible for the security of your account credentials and for all activity that occurs under your account.
  • Each account must correspond to a single person or legal entity. Sharing credentials across multiple individuals is not permitted unless through the platform’s team management features.
  • You must notify us promptly if you become aware of any unauthorised use of your account.

4. Plans & Billing

4.1 Subscription Plans

Corelix offers the following plans:

  • Hobby (free) — no payment required, subject to resource limits as described on the pricing page
  • Pro — paid monthly or annually, with expanded limits and features
  • Team — per-seat pricing with advanced collaboration and management features
  • Enterprise — custom pricing with dedicated support and SLA

4.2 Billing

  • All paid plans are billed via Stripe. All prices are denominated in Euros (EUR) and are exclusive of applicable taxes unless otherwise stated.
  • We reserve the right to modify pricing with at least 30 days’ advance notice. Price changes will not apply to the current billing period.
  • Annual plan subscribers who cancel before the end of their term are eligible for a pro-rata refund of the unused portion.

5. Acceptable Use

You agree not to use the Corelix platform to:

  • Host, store, or distribute illegal content or engage in activities that violate applicable laws
  • Perform cryptocurrency mining or other resource-intensive non-application workloads
  • Distribute spam, phishing content, or malware
  • Consume resources in a manner that exceeds fair use and negatively impacts other users
  • Resell access to the platform without a written reseller agreement
  • Circumvent or interfere with the platform’s security measures, access controls, or resource limits

You are responsible for ensuring that your use of the platform complies with all applicable laws and regulations, including the GDPR and any sector-specific requirements that apply to your organisation.

6. Data Ownership

  • Your data remains yours. Corelix does not claim any ownership rights over the content, applications, databases, or configurations you deploy on the platform.
  • We do not access your data except as strictly necessary for service operation, maintenance, and support — or where required by law.
  • You may export your data at any time using the platform’s built-in export tools, API, or standard database dump utilities.
  • Upon termination of your account, your data will remain available for export for 30 days. After this period, all data associated with your account will be permanently deleted.

7. Service Level

7.1 Availability

  • Hobby and Pro plans — provided on a best-effort basis. We aim for high availability but do not guarantee specific uptime percentages.
  • Team and Enterprise plans — include a 99.9% monthly uptime SLA. Downtime exceeding the SLA threshold entitles you to service credits as detailed in the applicable SLA agreement.

7.2 Maintenance

  • Scheduled maintenance will be communicated at least 48 hours in advance via email and platform notifications.
  • Emergency maintenance for security or stability purposes may be performed without prior notice.

7.3 Force Majeure

Neither party shall be liable for failure to perform its obligations where such failure results from circumstances beyond its reasonable control, including natural disasters, war, government actions, pandemics, power failures, or internet outages.

8. Open Source

Corelix provides open-source community tools at github.com/amirhmoradi/coolify-enhanced, licensed under the MIT License.

  • Self-hosted use of these tools is independent of these Terms of Service and is governed solely by the applicable open-source licence.
  • Corelix has no obligation to provide support, maintenance, or updates for self-hosted deployments unless covered by a separate support agreement.

9. Intellectual Property

  • The Corelix name, brand, logo, website design, and proprietary platform features are the property of Corelix SAS and are protected by applicable intellectual property laws.
  • Open-source software components included in or used by the platform are licensed under their respective open-source licences (primarily MIT).
  • These Terms do not grant you any right to use Corelix trademarks, trade names, or branding without prior written consent.

10. Limitation of Liability

  • To the maximum extent permitted by applicable law, the total aggregate liability of Corelix SAS for any claims arising out of or related to these Terms or your use of the platform shall not exceed the total fees paid by you to Corelix in the 12 months preceding the claim.
  • In no event shall Corelix SAS be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill.
  • The limitations in this section do not apply where prohibited by mandatory provisions of applicable law, including French consumer protection law.

11. Termination

  • By you — you may cancel your account at any time through the platform settings. Cancellation takes effect at the end of the current billing period.
  • By us — we may suspend or terminate your account if you materially breach these Terms. Except in cases of illegal activity or urgent security threats, we will provide reasonable notice and an opportunity to cure the breach before termination.
  • Data export — upon termination, your data will remain accessible for export for 30 days. After this period, all data will be permanently deleted.
  • Surviving provisions — Sections 6 (Data Ownership), 9 (Intellectual Property), 10 (Limitation of Liability), and 12 (Governing Law) survive termination.

12. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the French Republic, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Paris, France, unless mandatory consumer protection legislation in your jurisdiction provides otherwise.

13. Changes to These Terms

We may modify these Terms from time to time. For material changes, we will provide at least 30 days’ advance notice via email to the address associated with your account or through a prominent notice on the platform.

Your continued use of the platform after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the platform and close your account before the changes take effect.

14. Contact

For questions about these Terms of Service, please contact us via the contact page.

Corelix SAS
10 rue de Penthièvre
75008 Paris, France